Usability

Three main types of user behaviour found in ubuntu.com testing

By Canonical on 23 March 2013

Understanding user behaviour through user research is an integral part of our design process. In the last ubuntu.com website testing, some insights surfaced about user behaviour, which could help to shape a great user experience for our…

Understanding user behaviour through user research is an integral part of our design process. In the last ubuntu.com website testing, some insights surfaced about user behaviour, which could help to shape a great user experience for our…

Ubuntu Developer Summit: Design Theatre

By Canonical on 7 May 2012

Normally the Ubuntu/Canonical Design Team are busy working on our own projects, but it makes a really good change to work on other Free Software design problems for a change. Starting at 22:00 UTC (15:00 PDT) on Monday 7 May 2012, you can…

Normally the Ubuntu/Canonical Design Team are busy working on our own projects, but it makes a really good change to work on other Free Software design problems for a change. Starting at 22:00 UTC (15:00 PDT) on Monday 7 May 2012, you can…

Task switching in Ubuntu, and a introduction to ‘The Spread’

By Canonical on 16 March 2012

Introduction to task switching A key part of any operating system user interface is how it enables the user to switch between multiple tasks. In most desktop operating systems tasks are encapsulated into windows, and the most frequently…

About Usability Testing – Recruiting

By Canonical on 2 March 2012

Every three months, I conduct benchmark usability testing. I’m calling these tests ‘benchmark testing’ because the aim of these sessions is to measure our progress towards achieving a great user experience with Ubuntu.…

The Unity design process (and how you can play a part in it)

By Canonical on 16 February 2012

How is Unity designed? How can I contribute to this process? Why did you make thus and such decision? The Unity Design Team is frequently asked these questions, and this article aims to de-mystify our design process and highlight the…

Thunderbird & Evolution Usability Testing

By Canonical on 4 August 2011

Recently we hired an external consultant to compare the usability of 2 email clients: Thunderbird and Evolution. I have taken some highlights from the report to compose this blog. Setting of the usability session The sessions took place in…

Unity Benchmark Usability – April 2011

By Canonical on 22 April 2011

First and last impressions of Unity were that it was quite user-friendly, and pleasing in its design and ease of learning. The majority of participants left the session with very positive feelings and were looking forward to Unity’s…

That’s it, we’re quitting

By Matthew Paul Thomas on 7 March 2011

The “Quit” command in applications today is a relic from the days when the original Macintosh had no hard disk and couldn’t multitask. Modern applications have made this command increasingly annoying. Fortunately, though, modern PCs have…

Cloud and server

Thunderbird in the Usability Lab!

By Canonical on 16 February 2011

 I have just completed sessions of usability testing of Thunderbird. This time, I had the pleasure of working with Andreas Nilsson, who came to London to observe the sessions. It was very useful to get his feedback and to work…

DanRabbit on the Ubuntu One Desktop

By Canonical on 16 February 2011

Hey Ubuntu One and Design fans! This is my first post here, and I have to say I feel priveledged to be able to write to you all. Recently I’ve been working with the Ubuntu One team on the desktop syncing apps, and trying to give them…

Can We Appropriate Design?

By Canonical on 13 January 2011

’Appropriation’ – the taking of a product and using it for one’s own purposes, in ways unintended by the product creators – is implicitly at the core of the philosophy of opensource, because openness provides for change,…

The monospace is coming

By Canonical on 18 November 2010

In contrast to a proportionally spaced font a the characters in a monospace occupy all exactly the same width. In the past monospace type was used on typewriters, and more recently in some specialised printing environments such as Credit…